© Copyright 2020
Menu
Premier luxury chauffeur and transfer services, backed by expert insights and in-depth information.
F.A.Q
Have questions? We’re here to help. Whether you’re booking your first ride or planning a group event, this page covers the most common questions about our services, pricing, policies, and more.
Q: How do I book a ride with Richline Transportation?
You can book online 24/7 using our secure reservation form, or call/text us directly at +1 (619) 634-8514.
Q: What areas do you serve?
We primarily serve San Diego County, including Del Mar, La Jolla, Rancho Santa Fe, and provide extended service to Los Angeles and Temecula.
Q: Do you offer airport transportation?
Yes! We provide private car service to and from San Diego International Airport (SAN), and also service LAX and other airports like John Wayne and Ontario.
Q: Can I book a vehicle by the hour?
Absolutely. Our hourly black car service is ideal for events, business trips, or personal travel flexibility.
Q: Do you provide service to San Diego International Airport (SAN)?
Yes, we offer 24/7 private airport transportation for individuals, families, and executives. Learn more at San Diego International Airport.
Q: Do you offer transportation to LAX and other airports?
Yes, Richline offers long-distance rides to and from LAX, SNA, and ONT with professional chauffeurs and flat rates.
Q: Will my chauffeur track my flight?
Yes. We monitor your flight in real time and adjust pickup based on arrival time.
Q: Where will my chauffeur meet me at the airport?
We offer curbside pickup or meet-and-greet inside the terminal—just let us know your preference.
Q: How early should I schedule my pickup?
We recommend:
2.5–3 hours before domestic flights
3.5+ hours for international departures
Q: Do you help with luggage?
Yes, your chauffeur will assist with loading and unloading bags.
Q: How does Richline prioritize passenger safety?
We uphold strict safety protocols:
Licensed, insured chauffeurs
Daily vehicle inspections
Onboard GPS, Wi-Fi, and contactless service
Optional child safety seats
Q: Will my driver arrive on time?
Yes — your chauffeur will arrive at least 10 minutes early to every pickup.
Q: What can I expect from your chauffeurs?
Friendly, courteous, and discreet service. Our drivers are trained in VIP service and customer care.
Q: Can I eat or drink in the vehicle?
To maintain cleanliness, no food is allowed, but we do provide bottled water in every vehicle.
Q: Do your vehicles have Wi-Fi and phone chargers?
Yes. Our cars include onboard Wi-Fi and USB chargers, so you’re always connected.
Q: Are your vehicles clean and modern?
Yes — our fleet includes the latest models, such as the Cadillac LYRIQ, BMW 740i, Mercedes S550, and Escalade. See our fleet
Q: How much luggage can I bring?
Sedans: 2–3 passengers / 2 suitcases + carry-ons
SUVs: 5–6 passengers / 5–6 suitcases
Sprinters: 10–14 passengers / group luggage
Need help choosing the right vehicle? Contact us
Q: Do you provide car seats for children?
Yes. We offer infant, toddler, and booster seats on request. Reserve in advance to ensure availability.
Q: Can I bring my own seat?
Absolutely — our chauffeurs can assist with installation if needed.
Q: How much does it cost?
Rates are based on distance, vehicle, and time. You’ll see exact pricing when you book online. No surge pricing — ever.
Q: What payment methods do you accept?
We accept all major credit cards, including business and AmEx. Corporate billing available.
Q: Do you offer corporate transportation accounts?
Yes — we support recurring travel and event logistics for businesses. Explore business travel
Q: Do you provide wedding transportation?
Yes. From bridal party vehicles to guest shuttles, we offer complete wedding transportation services across San Diego.
Q: Can you accommodate large groups?
Absolutely — we have sprinter vans and SUVs perfect for conferences, retreats, and family travel.
Q: Do you offer wine tours?
Yes! Enjoy custom wine tours in Temecula and local vineyards with a private chauffeur.
Still have questions?
📞 Call/text us 24/7 at (619) 634-8514 or Contact Richline — we’re always here to help.
© Copyright 2020